Cancellation policy

Consumers have a right of withdrawal of fourteen days.

Right of withdrawal

You have the right to withdraw from this contract within 14 days without giving any reason.

The withdrawal period will expire after 14 days from the day of the conclusion of the contract.

To exercise the right of withdrawal, you must inform us (GK Medien, Stefan Güth, Starenweg 7, 33803 Steinhagen, Germany, phone: +49 (0) 5204 - 9276288, email: This email address is being protected from spambots. You need JavaScript enabled to view it.) of your decision to withdraw from this contract by an unequivocal statement (e.g. a letter sent by post or an email). You may use the attached model withdrawal form, but it is not obligatory. You can also exercise your right of withdrawal online at https://jdms.gk-medien.com/en/withdraw. If you use this online function, we will send you an acknowledgement of receipt on a durable medium (e.g. by email) without delay, with information on the content of the withdrawal and the date and time of its receipt.

To meet the withdrawal deadline, it is sufficient for you to send your communication concerning your exercise of the right of withdrawal before the withdrawal period has expired.

Effects of withdrawal

If you withdraw from this contract, we shall reimburse to you all payments received from you, including the costs of delivery (with the exception of the supplementary costs resulting from your choice of a type of delivery other than the least expensive type of standard delivery offered by us), without undue delay and in any event not later than 14 days from the day on which we are informed about your decision to withdraw from this contract. We will carry out such reimbursement using the same means of payment as you used for the initial transaction, unless you have expressly agreed otherwise; in any event, you will not incur any fees as a result of such reimbursement.

Early expiry of the right of withdrawal

In the case of a contract for the supply of digital content which is not supplied on a tangible medium (here: the licence for J!DMS Pro with download key), the right of withdrawal expires when we have begun performance after you have

• expressly consented to us beginning performance before the end of the withdrawal period,
• acknowledged that you thereby lose your right of withdrawal once performance has begun, and
• we have provided you with a confirmation of the contract on a durable medium (email).

You give the consent and the acknowledgement before the purchase in the customer area; you receive the contract confirmation by email after payment.

Model withdrawal form

(Complete and return this form only if you wish to withdraw from the contract.)

• To GK Medien, Stefan Güth, Starenweg 7, 33803 Steinhagen, Germany, email: This email address is being protected from spambots. You need JavaScript enabled to view it.:
• I/We (*) hereby give notice that I/We (*) withdraw from my/our (*) contract of sale of the following goods (*)/for the provision of the following service (*),
• Ordered on (*)/received on (*),
• Name of consumer(s),
• Address of consumer(s),
• Signature of consumer(s) (only if this form is notified on paper),
• Date

(*) Delete as appropriate.